ISO 20000-1 IT Service Management

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ISO 20000-1 IT Service Management


ISO 20000-1 IT Service Management

 

IT industry has been growing at a rapid pace and many organization’s important operations, management and monitoring depend on IT. Therefore to check the effectiveness and efficiency of the services provided by the IT service providers, International Standard ISO 20000-1:2011 certification was introduced. It acts as a competitive differentiator for different internal and external IT service providers. It applies to every international IT service provider. If you are an IT service provider and looking out for ISO standards certification consulting,  we take pride in saying, we have a quality experience working with clients all over the world; let us help you deal with the standards.

Once you start service with MatinQ’s ISO standards certification consulting, initially we help you in performing a gap analysis for checking the present standards of your organization. Recommend you the necessary changes needed to comply with the certification. Later our expert professionals walk you through the entire process seamlessly from establishing a service management system (SMS) to auditing your system for compliances and issue of certification for your organization. Then help in performing surveillance audits for continual improvement of the organization.

Being certified with ISO 20000-1 helps you in many ways.

 

Benefits 

 

  • Determine best service practice
  • Good  understanding of IT SMS implementation
  • Reduced costs
  • Trust in stakeholders
  • Competitive advantage